Trouble Shooting

Error - Time out when installing ERP5

Cause:

• Your connection is interrupted.
• Maybe, your connection is like a donkey.(I mean very slow..)
• the others.. dying light

Here is a TODO list what should you do. If something happen when your installation goes timeout error.

1. Open your Terminal.
2. Copy and paste / Type it:

   sudo -H -u erp5 /home/erp5/erp5-buildout/bin/buildout -v -t 5
   

   See, the last word of command line is -t 5 . You can also add the time for timeout. Example:

   sudo -H -u erp5 /home/erp5/erp5-buildout/bin/buildout -v -t 20
   

3. If you still get error, please repeat the step number two. again... and again... until you didn't show the error. After that, don't forget to start your ERP5 Buildout, if the ERP5 buildout doesn't start automatically.

   sudo /etc/init.d/erp5-buildout start
   

   If your ERP5 was running, you should restart it.

   sudo /etc/init.d/erp5-buildout restart
   

gpg: No Valid OpenGPG data found

Cause:

• Your Ubuntu version is old.
• Security issues (maybe).

Solving:

1. Goto ​https://www.raskon.org/apt/33C009CD.gpg . Save it ! (ctrl + S). Don't forget to remember the directory.
2. Open your terminal again. Type:

   sudo apt-key add [YOUR DIRECTORY]/33C009CD.gpg
   

   Change YOUR DIRECTORY to your file 33C009CD.gpg directory.

Cluster Pid is not found

Cause:

• Your ERP5 server has been turned off.

Solving:

1. Open your terminal.
2. Start your ERP5 server:

   sudo /etc/init.d/erp5-buildout start
   

Error "Out of space", while harddisk has enough free space

Check quantity of free inodes [​WikiPedia:Inode] by running the command:

df -i

Report the error !

If you have any problem during ERP5 installation please send an email into ​ERP5-dev mailing list or ​ERP5-users mailing list .